PRIVACY POLICY

Last updated: 09/01/2025

This Privacy Policy describes Our policies and procedures on the collection, use and disclosure of Your information when You use the Service and tells You about Your privacy rights and how the law protects You.

We use Your personal data to provide and improve the Service. By using the Service, You agree to the collection and use of information in accordance with this Privacy Policy.

Interpretation and Definitions

Interpretation

The words with initial letters capitalized have meanings defined under the following conditions. The definitions have the same meaning whether they appear in singular or plural.

Definitions

For the purposes of this Privacy Policy:

Account means a unique account created for You to access our Service or parts of our Service.

Business, for the purpose of the California Consumer Privacy Act (the CCPA), refers to MJW US Holdings LLC, dba AI LeadForge HQ, as the legal entity that collects consumers’ personal information and determines the purposes and means of the processing of such information.

Company (referred to as either “the Company”, “We”, “Us” or “Our” in this Agreement) refers to MJW US Holdings LLC, dba AI LeadForge HQ, 2800 N 6th Street, Unit 5115, St Augustine, FL 32084, as well as each of its direct and indirect subsidiaries, sister companies, and parent companies.

Consumer, for the purpose of the CCPA, means a natural person who is a California resident.

Cookies are small files placed on Your device, containing details of Your browsing history among other uses.

Country refers to: United States.

Device means any device that can access the Service such as a computer, mobile phone or digital tablet.

Do Not Track (DNT) is a preference promoted by US regulators to allow internet users control over tracking of their online activities.

Personal Data is any information that relates to an identified or identifiable individual. For the purposes of the CCPA, Personal Data includes any information that identifies, relates to, describes or could reasonably be linked with You.

Sale, for the purposes of the CCPA, means selling, renting, releasing, disclosing, disseminating, transferring or otherwise communicating a consumer’s Personal Data to another business for monetary or other valuable consideration.

Service refers to the Website and the products or services offered by the Company, including AI automation solutions, AI receptionist services, AI chatbot services, and related communication tools.

Service Provider means any natural or legal person who processes data on behalf of the Company, including third party vendors who provide functionality or support to the Service.

Third-party Social Media Service refers to any social network through which a User can log in or create an account.

Website refers to AI LeadForge HQ, accessible from https://aileadforgehq.com (or any active website You designate for Your business).

You means the individual accessing or using the Service, or the company or other legal entity on behalf of which such individual is accessing or using the Service.

Collecting and Using Your Personal Data

Types of Data Collected

Personal Data

While using Our Service, We may ask You to provide Us with certain personally identifiable information that can be used to contact or identify You. This may include but is not limited to:

Email address

First name and last name

Phone number

Address, City, State, ZIP code

Age or Date of Birth

Coverage information or amounts in which You may be interested

Additional data submitted via forms or lead capture tools

Usage Data

Usage Data is collected automatically when using the Service.

This may include Your IP address, browser type, browser version, the pages You visit, the time and date of Your visit, time spent on pages, device identifiers, and diagnostic data.

We may also collect data when You access the Service through a mobile device, such as device type, unique ID, mobile IP address, operating system and browser type.

Tracking Technologies and Cookies

We use Cookies, tags, beacons and scripts to track activity and store certain information.

Cookies may be persistent or session-based. You may refuse Cookies, but some parts of the Service may not function if Cookies are disabled.

Necessary Essential Cookies

Purpose: Authenticate users, prevent fraud and enable core functionality.

Notice Acceptance Cookies

Purpose: Identify whether You accepted the use of Cookies.

Functionality Cookies

Purpose: Remember preferences such as login details or language settings.

For more information, refer to Our Cookies Policy or the Cookies section of this Privacy Policy.

Use of Your Personal Data

The Company may use Personal Data for the following purposes:

To provide and maintain our Service

To manage Your Account as a registered user

To perform contractual obligations when You purchase products or services

To contact You via email, calls, SMS or other electronic communications

To send updates, special offers and information unless You opt out

To manage Your requests and provide support

To improve service functionality through analytics or diagnostic data

For internal compliance, auditing or security purposes

We may share Your personal information in the following situations:

With Service Providers: For communication delivery, analytics, AI processing, SMS distribution and other service-related functions.

Business Transfers: In mergers, acquisitions or asset sales.

With Affiliates: Provided they honor this Privacy Policy.

With Business Partners: To offer services, promotions or products You request.

With other users: If You publicly share information on social media or third-party networks.

SMS Compliance: Text message opt-in data and consent will not be shared with third parties except aggregators and providers who facilitate SMS services.

Retention of Your Personal Data

The Company will retain Personal Data only as long as necessary for the purposes described in this Privacy Policy.

Usage Data may be retained for analysis or security improvement.
We retain call recordings and AI data consistent with operational and legal requirements.

Transfer of Your Personal Data

Your information may be transferred to computers located outside Your jurisdiction. By submitting information, You consent to such transfers.

The Company will ensure appropriate safeguards are in place when Personal Data is transferred internationally.

Disclosure of Your Personal Data

Business Transactions

If the Company is involved in a merger or acquisition, Your Personal Data may be transferred with notice provided before the transfer occurs.

Law Enforcement

We may disclose Personal Data if required by law or valid legal requests.

Other Legal Requirements

We may disclose Your data in good faith to:

Comply with a legal obligation

Protect the Company’s rights or property

Prevent wrongdoing

Ensure user or public safety

Protect against legal liability

Security of Your Personal Data

We use commercially acceptable security measures, but no internet transmission or electronic storage method is completely secure.

CCPA Privacy Rights

If You are a California resident, You have the following rights:

Right to notice

Right to access information collected in the last 12 months

Right to opt out of sale of data

Right to know what Personal Data is collected

Right to delete Personal Data

Right not to be discriminated against for exercising rights

Exercising Your CCPA Rights

You may contact us at [email protected] or by mail at:

MJW US Holdings LLC
2800 N 6th Street, Unit 5115
St Augustine, FL 32084

We will respond within 45 days.

Do Not Sell My Personal Information

We do not sell Your Personal Data. Some advertising partners may use technology considered a "Sale" under CCPA definitions. You may opt out at any time by contacting us.

Do Not Track

Our Service does not respond to Do Not Track requests.
Browser-level DNT settings must be managed through Your browser preferences.

Your California Privacy Rights

Under California’s Shine the Light law, You may request information about disclosure of personal data to third parties for direct marketing.

California Privacy Rights for Minors

Users under 18 may request removal of publicly posted content by contacting Us.

Links to Other Websites

We are not responsible for privacy practices of third party sites linked within the Service.

Changes to This Privacy Policy

We may update this Privacy Policy at any time. Changes are effective when posted on this page.

Contact Us

If you have questions about this Privacy Policy, You can contact us:

By mail:
MJW US Holdings LLC
2800 N 6th Street, Unit 5115
St Augustine, FL 32084

By email:
[email protected]